Meet the Team
Genuine People, Personalized Service, Real Solutions.
The key element that makes any company great, is its people. Our people are imbued with moral decency, a deep sense of pride in their abilities, dedication to doing right by our clients, and good old-fashioned work ethic. We understand that our products impact the lives of so many, year after year, bringing joy, lasting memories, and opportunities to those we serve.
We stand by our Customer Commitment, so call us any time at 800-373-6876 for assistance.
The Executive Team
Christopher Jackson
CEO & Owner | Founder
Peter Johnson
Owner | Co-Founder
Thomas Black
Chief Innovation Officer
Matt Reddy
Chief Financial Officer
Jason Hadaway
Chief Operations Officer
To email any team member below, simply click on their image.
Directors
Patrick Smith
Senior Director, Marketing
800-373-6876 | ext. 313
Shawn Owen
Director of Corporate Communications
800-373-6876 | ext. 314
Josh Hildebrandt
Director, Sales Strategies
800-373-6876 | ext. 401
Sales
Olivia Lowman
Manager, Sales
800-373-6876 | ext. 337
Logan Midgett
Sales Representative
800-373-6876 | ext. 306
Rodney Massey
Sales Administrative Assistant
800-373-6876 | ext. 427
Augustina Kokukokor
Sales Administrative Assistant
800-373-6876 | ext. 328
Cover Services
Carmen Rumley
Account Specialist, Covers
800-373-6876 | ext. 327
Client Relations & Implementation
Ashlee Hanna
Director, Client Relations
800-373-6876 | ext. 329
Nicole Chattoo
Manager,
Client Relations
800-373-6876 | ext. 444
Timothy Hord
Manager,
Implementation & Business Solutions
800-373-6876 | ext. 339
Theresia Dickie
Client Relations Specialist
800-373-6876 | ext. 330
Brittany Krontz
Client Relations Specialist
800-373-6876 | ext. 335
Quinton Spivey
Implementation Project
Coordinator
800-373-6876 | ext. 340
Client Testimonials
I can’t speak highly enough about the service and quality of the work done by the team at Paradigm. I am happy every day that we use Paradigm as our diploma vendor.
